Tiffany M. O’Neil
Director of Knowledge Management & Technology Innovation
Services & Specializations
Address
525 B Street, Suite 2200, San Diego, CA 92101
Office Tel.
619.515.3232
Overview
Tiffany leads the firm’s knowledge management (KM) and records/office services functions while chairing the firm’s internal Technology Innovation group. With over 25 years of experience in KM and research, she oversees the firm’s investigative, business and legal research as well as evaluates and implements KM tools and processes. Tiffany trains attorneys and staff on efficient research strategies; conducts contract negotiations, budgeting and supervising; and advances the performance of various legal and administrative departments by establishing and implementing valuable workflow solutions. She is also a member of the Firm’s Technology Committee. In addition to working in the legal field, Tiffany was an information specialist with McKinsey & Company, a leading management consultant firm.
- JD, Concord Law School
- MLS, University of California, Los Angeles
- BA (Political Science), California State University, Chico
- Panelist. “Innovation Insights: The Impact of GenAI on your Business Strategy,” San Diego Business Journal event, San Diego, CA, April 25, 2024.
- Co-author. “Chapter 9: Digital transformation, knowledge management, and cybersecurity in the post-COVID era,” Knowledge Management in Law Firms: Challenges and Opportunities Post-Pandemic, Ark Group: Globe Law and Business Publishers, January 2023.
- 2023 ARK National Summit, Steering Committee member
- International Legal Technology Association, member
- ARMA (Association for Information Management Professionals) International, member
- American Association of Law Libraries, member
- San Diego Chapter of Women in eDiscovery, founding member
- Thomson Reuters National Advisory Board, former member